Consultant - Customer Care
Consultant - Customer Care
- 5 Vacancy
- 610 Views
Employee type
FulltimePosition
Nhân viên
Offer Salary
8.500.000đ - 12.000.000đ /monthly
Job Description
Job Description:
- Responsible for welcoming parents and customers to the center and other potential data at the Collection Center.
- Advise parents on appropriate programs and learning paths for students, answer questions from parents, expand the potential customer base at the Center by searching and collecting activities. customer data from offline enrollment channels... as assigned by the Center Head.
- Act as a liaison between parents and the center, proactively care for and promptly answer questions from parents.
- Regularly contact parents to update students' learning status as well as learn about parents' thoughts and wishes regarding the center's quality and services.
- Answering phones, receiving and processing calls to the center.
- Support enrollment work: carry out admission procedures, entrance tests, and class placement for students.
- Perform other related tasks as directed by the Center Head
- Working hours: Flexible shifts, Morning shift from 09:00 - 18:30, Afternoon shift from 13:30 - 21:00.
- Location: Working at one of the recruiting facilities under the Amslink System in Hanoi
Job Requirements:
- Graduated from University/College. Accepts students awaiting degrees;
- Priority is given to candidates with experience in the field of education, training, and customer care;
- Foreign language: Basic English communication is an advantage
Benefits:
- Attractive salary (fixed salary + KPI). Total income: 8,500,000 - 12,000,000 VND/month;
- Probation period with 100% salary (even without generating sales;
- Remuneration system mechanism based on number of enrollments and levels;
- Full social insurance, health insurance, and unemployment insurance according to company regulations;
- 12 days leave/year;
- 13th month salary bonus, holidays during the year, birthdays, weddings...;
- Participate in training courses to improve skills necessary for the job;
- 50% discount on English tuition when sending your child to study at Amslink;
- Annual travel, vacation, team building with the company;
- Work in a dynamic, professional environment;
- Many opportunities for advancement to other professional positions;
- 100% computer and phone provided for work.
Work location
- Hanoi: - CS7: Amslink Nguyen Canh Di - House A3, Lot C8 Nguyen Canh Di, Dai Kim, Hoang Mai
- Hanoi: - CS4: Amslink Pham Tuan Tai - No. 35 Pham Tuan Tai, Cau Giay
- Hanoi: - CS8: Amslink Le Van Thiem - 35 Le Van Thiem, Thanh Xuan
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Job Overview
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Location
Tầng 4, số 35 Lê Văn Thiêm, Thanh Xuan, Hà Nội, Việt Nam
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Offered Salary
8.500.000đ - 12.000.000đ /monthly
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Qualification
Nhân viên
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Date Posted
8 months ago
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Apply Before
02 May, 2024
Công ty Cổ phần Đầu tư Tương lai Mỹ Anh
Since 2012
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Phone
02473050384 -
Email
contact@amslink.edu.vn
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Website
https://amslink.edu.vn/ -
Location
Tầng 4, số 35 Lê Văn Thiêm, Thanh Xuan, Hà Nội, Việt Nam
Job location
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Công ty Cổ phần Đầu tư Tương lai Mỹ Anh
Consultant - Customer Care
5 Vacancy
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Fulltime
Tầng 4, số 35 Lê Văn Thiêm, Thanh Xuan, Hà Nội, Việt Nam
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