Credit Debt Processing Specialist via Phone - Hanoi

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Credit Debt Processing Specialist via Phone - Hanoi

  •   1 Vacancy
  • 2,357 Views

Employee type

Fulltime

Offer Salary

Attractive

Job Description

Job description

Implementing the management and collection of Unsecured & Credit Card debts via phone for customers with overdue debts (debts 91-150 days late) at VPBank, implementing operational measures to collect debts , request the customer to settle the loan at VPBank:
- Call to access and collect debts from difficult to collect customers and VIP customers. Follow until
when customers complete the debt repayment process through Vpbank's debt collection system
- Manage debt settlement documents within the scope of assigned work.
- Warn the Department Head of cases where the Client needs to turn to litigation or fraud
- Make periodic and extraordinary reports on debt collection to Management when requested
- Perform other tasks as assigned by superiors according to regulations of each Bank
period.

Candidate requirements

- Graduated from high school or higher.
- Priority is given to candidates with experience in debt collection over the phone at Banks, AMCs, and Organizations
Finance, Debt Collection Company, ...
- Have communication, negotiation and negotiation skills.
- The voice is decisive, clear, easy to hear.
- Ability to work under high pressure, handle situations flexibly.
- Have good health, be hard-working, and be willing to work overtime to achieve work efficiency.
- Basic use of office information technology applications Word, Excel, Outlook,...

Right

Attractive income, competitive salary and bonus according to ability

Bonus on Holidays and New Year (according to bank policy from time to time)

Receive preferential loans according to bank policies from time to time

Attractive leave regime according to job level

Compulsory insurance according to labor law + VPBank care insurance for employees depending on rank and working time

Participate in training courses depending on the Training Framework for each position

Working hours: Monday - Friday & 2nd Saturday morning/month

Dynamic, friendly working environment, with many opportunities for training, learning and development; Participate in many interesting cultural activities (sports competitions, talent contests, teambuilding activities...)

Work location

- Hanoi

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